Accessibility statement

This statement applies to content published on the rcpsg.ac.uk website. It does not apply to content on any of its subdomains.

The Royal College of Physicians and Surgeons of Glasgow is dedicated to fostering accessibility in all aspects of its work, including its website, hearings, premises and/or venues, and any public engagement and participation.

We are continually striving to enhance the accessibility and usability of the Royal College of Physicians and Surgeons of Glasgow website for all users. Our efforts include the implementation of:

  • Easier-to-read colours and sufficient contrast levels
  • Include alternative text for all images
  • Use of Plain English for the website content, wherever possible
  • Larger font and zoom in up to 400% without the text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate and interact with most of the website content using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

This accessibility statement applies to the website for the Royal College of Physicians and Surgeons of Glasgow – https://rcpsg.ac.uk/ 

Learn more about the actions taken to enhance accessibility on this website by referring to our accessibility policy below:

Compliance Status

The Royal College of Physicians and Surgeons of Glasgow is committed to making its website accessible, per the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, the Equality Act 2010 and the British Standard for Web Accessibility (BS 8878).

Our site has been built using code compliant with W3C standards for HTML and CSS, ensuring compatibility with current browsers. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, the non-compliances are listed below.

Non-accessible Content

The website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below:

Captions (Pre-recorded)

Captions for pre-recorded video content are not yet accessible, or text alternatives such as a transcript. This also applies to our pre-recorded audio content. This fails WCAG 2.2 success criteria 1.2.1 and 1.2.2.

We plan to add captions and transcripts to all pre-recorded video content and audio content by [date].

Audio Description (Pre-recorded)

The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined. This fails WCAG 2.2 success criteria 1.2.3 and 1.2.5.

We plan to add audio description to all pre-recorded video content by [date].

PDF and other documents

Some PDF, MS Word, and Excel files, which are not essential to providing our services, don’t meet accessibility standards. This fails WCAG 2.2 success criteria 1.1.11.3.11.3.2, and 2.4.3.  We strive to make documents accessible and/or provide suitable HTML alternatives where possible.

Some PDFs are supplied by third parties cannot be altered by the Royal College of Physicians and Surgeons of Glasgow.

We plan to improve our documents by either replacing them with accessible HTML pages or ensuring that, if the documents are to remain as is, they meet digital accessibility standards. We will review these throughout 2025 and 2026.

Member portal and other sub-sites

The member portal is where members can manage aspects of their membership, such as renewals. We know some parts of the portal are not fully accessible. We will audit the platform by early 2026 against the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and the European Accessibility Act (EAA).

Related sub-sites of the Royal College of Physicians and Surgeons of Glasgow are the College Shop, Digital Learning Store, Heritage, and Members’ portal. Accessibility statements for such sub-sites will be found locally for each of these.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. 

Any new PDFs or other documents we publish will meet accessibility standards.

Feedback and contact information

If you encounter an accessibility issue or need assistance accessing any content, e.g. request a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: accessibility@rcpsg.ac.uk
  • British Sign Language users can contact us directly by using Contact Scotland BSL

If you use adaptive technology and are having problems accessing information on the site, please send an email to accessibility@rcpsg.ac.uk and let us know:

  • Detail the content you wanted to access
  • Describe the problem you experienced
  • The technology used to interact with the content

We will consider your request and get back to you in two working weeks.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility

The Royal College of Physicians and Surgeons of Glasgow website will be regularly updated to improve functionality and accessibility where and when required. The current site is and always will be a work in progress. We are committed to continually improving accessibility. We achieve this by:

  • Raising awareness and promoting a culture of accessibility in the Royal College of Physicians and Surgeons of Glasgow
  • Offering support to members and staff who need accessibility expertise
  • Annual assessment of https://rcpsg.ac.uk/
  • Incorporating feedback from members and staff to improve our services
  • Keeping up with the latest best practices and web standards

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared on 23 May 2025. It was last reviewed on 27 May 2025.

This website was last tested on 27 May 2025 against the WCAG 2.2 AA standards. The Union conducted the audit based on a randomly selected sample of pages, ensuring representation across all available content types on the website. The test was carried out using automated testing tools such as the WAVE Web Accessibility Evaluation Tool and axeDevTools tested on a variety of internet browsers including Chrome, Safari and Firefox, and a variety of devices, including MacBook, Windows Android, and iPhone. Testing was done against the WCAG 2.2 AA success criteria.

The Royal College of Physicians and Surgeons of Glasgow reserves the right to amend this policy periodically.